01
Discovery and Strategy
We start with a strategy call to understand your practice type, patient demographics, primary services, current website performance, and growth goals. We look at your competitive landscape, identify the gaps in your current digital presence, and map out the site architecture before a pixel is designed.
02
Information Architecture and Content Planning
We map every page: homepage, service pages (including dedicated pages for implants, Invisalign, cosmetic, emergency, and any specialty), about, team, insurance and financing, and contact. For practices with multiple providers or locations, we plan the architecture to scale. We also identify HIPAA compliance requirements for each data-collection touchpoint on the site.
03
Design and Development
We design and build on WordPress with a clean, mobile-first approach. No unnecessary page builders, no bloated plugin stacks. The design reflects your practice's positioning, whether that's a warm family practice feel or a high-end cosmetic aesthetic. Development includes PMS booking integration, Gravity Forms HIPAA setup, and any third-party tool connections (Weave, NexHealth, Podium, Birdeye, etc.).
04
HIPAA and ADA Compliance Review
Before launch, we conduct a dedicated compliance review. We verify that all forms have appropriate vendor BAAs, that analytics configurations don't expose PHI, that before/after images have consent documentation attached, and that the site meets WCAG 2.1 AA accessibility standards.
05
75+ Point QA Audit and Launch
Every dental website goes through our Optik Method QA process before going live. This covers performance testing, cross-device and cross-browser testing, form submission verification, booking flow confirmation, and content accuracy review. We don't launch until everything passes.