Nancy
Helpdesk Lead
Nancy leads the helpdesk, bringing 10+ years of WordPress experience to the role. Since joining in 2023 she's combined sharp CSS skills with strong client-facing instincts and a calm approach to troubleshooting. She's also the team's most curious voice on where AI is taking front-end web work next.
About Nancy
Nancy leads the helpdesk, bringing 10+ years of WordPress experience to the role. Since joining in 2023 she's combined sharp CSS skills with strong client-facing instincts and a calm approach to troubleshooting. She's also the team's most curious voice on where AI is taking front-end web work next.
Nancy's focus areas span css, front-end, wordpress customization, and client support. Those areas shape the projects Nancy contributes to across the team and the standard Nancy's work is measured against.
Every project that touches Nancy's desk gets the same attention: clear communication with the team, careful execution against the brief, and a bias toward outcomes clients can point to. That's the bar the whole CyberOptik team works to, and it's what keeps our clients with us for the long run.
Work with Nancy and the CyberOptik team
Send over your project details. If it's a fit, we'll set up a call.